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Case Study
December 2, 2024
Food Distributor Improves Pick Rates 52% with Optimized Material Handling

Food Distributor Improves Pick Rates 52% with Optimized Material Handling

52%Pick Rate Improvement
38%Reduced Worker Fatigue
99.7%Order Accuracy
25%Space Optimization

Summary

Learn how a refrigerated food distribution center redesigned their material handling equipment and workflows to dramatically improve throughput and worker safety.

Our Role

  • Workflow and ergonomic assessment
  • Equipment selection and procurement
  • Layout optimization recommendations
  • Temperature zone equipment specification
  • Staff training and safety program

Client Profile

IndustryFood Distribution
Facility Size220,000 sq. ft.
Employees165 warehouse staff
LocationCentral USA

The Challenge

Pain Points

  • Low pick productivity: Workers averaging 85 cases per hour vs. industry benchmark of 130
  • High injury rates: 23 recordable injuries in prior year
  • Equipment failures: Aging pallet jacks and carts causing downtime
  • Ergonomic issues: Excessive bending, reaching, and lifting
  • Temperature challenges: Equipment not rated for freezer operations

The Solution

Phase 1: Pick Cart Redesign

We implemented ergonomic pick carts with adjustable height platforms (waist-level picking), cold-rated casters (-40°F rated), enclosed bearings for freezer protection, and lightweight aluminum construction.

Phase 2: Powered Equipment Upgrade

Electric Pallet Jacks
  • 45 units across three facilities
  • 8,000 lb capacity, cold storage rated batteries
Powered Tuggers
  • 12 units for cart train operations
  • 15,000 lb towing capacity

Phase 3: Workstation Ergonomics

  • Hydraulic pallet positioners bringing product to waist height
  • Insulated floor mats for freezer areas

Results

Productivity Improvements

MetricBeforeAfterImprovement
Cases per hour8512952% increase
Orders per shift14518628% increase
Travel time38% of shift24% of shift37% reduction
Equipment downtime12%3%75% reduction

Safety Improvements

MetricBeforeAfterImprovement
Recordable injuries23/year8/year65% reduction
Back injuries11/year2/year82% reduction
Workers comp costs$380K$125K67% reduction

Financial Impact

  • Labor efficiency: $425,000
  • Workers comp reduction: $255,000
  • Equipment maintenance: $48,000
  • Total: $680,000/year (Payback: 6.9 months)

Explore Our Material Handling Solutions

Ready to optimize your material handling operations? Learn more about our offerings:

Conclusion

Material handling optimization in food distribution requires understanding the unique challenges of temperature-controlled environments. By deploying cold-rated, ergonomic equipment and optimizing workflows, this distributor achieved dramatic improvements in productivity and safety.

Contact Country Innovation & Supply for a material handling assessment.

Material Handling
Warehouse Solutions
Food & Beverage

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